In halo 4, I reached SR88 but after a game my rank was reset to SR1. I open the menu and my rank is still SR88 and my service record is stil intact but on the Roster it say SR1. other players also see my rank as SR1. I cannot change or even use my custom load outs, change my armor, or earn commendations. when I open the commendations menu I get this message: "Cannot earn commendations. The Halo 4 server is unavailable or you chose to remain an offline Spartan." Halowaypoint also gives me an error message when i try to check my service record and the overview says i havemt even played the game! All i want to know is what is going on and how do I fix it?