Hello. Right after I purchased the console in July I entered the 14 days Gold membership trial. During the trial period I installed a full license of Assassin's Creed IV (downloadable code). During the same period, AC IV was also on FREE WITH GOLD.
My trial period expired and now I can't play my game without a gold membership. I spoke with Xbox Support and they admitted that there is a "bug" in the licensing system and that I should be able to play my game without having a gold subscription.
They recommended in the end to contact Ubisoft Montreal and get a new code as they can't unlock my game. I contacted Ubisoft Montreal and they obviously told me that it's not their problem and that Microsoft should unlock my game as they have full control on the licensing server.
I contacted support again and now nobody replied to my email (2 days ago).
Any thoughts on how to solve my problem?