No TV on the X-ONE

I woke up this morning and turned on my X-one, it turned on but not the TV....i thought it was a little wierd but didnt pay too much attention as I was watching tv through it the night before. So then I told my X-one to watch tv and the app started but after a few minutes it backed out and told me it took to long and to re-try.....to make this a little shorter...I have tried everything except a total system factory reset because i do not want to lose game saves. I followed the help directions...and guess what there is no option ...ill explain.

AS per help directions:

while in TV press the ( start ) button,

select settings,

select troubleshoot.

I have tried this and the x-one does not respond with a menu while trying to load tv, I back out to home and while tv is highlighted I press ( start ) and get a menu and go to settings, go to settings.....but guess what there is no trouble shoot option....UUUUUUUUUUUUUUUUUUUGGGGGGGGGGGGGGGGGGGGGGGGGGGG!

If there is any help with this before i HAVE to do a system restore I would appreciate it.

I promise if I have to send this x-one off to be serviced ONE week after getting it I will, but I will also sell it after getting it fixxed and go Apple PC. I replaced my 360 5 times over the course of my gaming with MS and I refuse to do so again!

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Well never damn mind...now the box is totally un responsive and is coming up with a black screen that has an icon on it saying stop listening ....no user controls no voice commands....back to the store with it and a money back.....bye MS!

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Unplug the main power and then plug back in and turn back on. I had the same issue and that is what solved that for me..

Mike C

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