No Items on the Console Active Download Queue

Hi.  I recently purchased Contra using Microsoft Points from the website.  You can see that it;s queued on the https://live.xbox.com/en-US/Download/Queue.  But I cannot find it on the console's Active Downloads.

Any advice?

 

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Last updated July 4, 2018 Views 3 Applies to:

Are you sure it hasn't downloaded already?

 

Contra is quite a small game to start with, but if you have already downloaded the trial, it should update to the full version almost instantly.

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It's also a possibility that you may have backed out of the download screen- certain times when I initiate a download on my Xbox, it doesn't go to the download queue, but instead it opens up a screen saying it is downloading and shows the progress bar. If you back out of it, the download is stopped and you'll have to go back to the area you purchased it and select "download again"

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It has not been downloaded.  I deleted it from the queue online and tried redownloading it again.  However, it still has not appeared on the download queue on the console.

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Hey there WIllowfang,

Sorry to hear you're having issues downloading Contra.

If you haven't already, I would suggest double checking your Download History to see if there might have been a partial download that corrupted.

Also, if you can, have you tried downloading it directly from the Arcade Markeplace on your console?

  • Do you get the same results there?



Please let us know and we'll go from there.


^ ^ v v < > < > b a start 

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