No Cover Art for Fez on Dashboard

I downloaded Fez yesterday and have noticed that just a small icon is appearing for Fez when I select "my games" or "quickplay" instead of full-size cover art. There clearly is cover art that is displayed for Fez in the Xbox Live game marketplace, so I'm confused why it is not appearing anywhere on my dashboard. I am connected to the internet and logged into Xbox Live when I run into this issue, so I know that's not the issue. I realize this is not a major issue but how can I resolve this? Thanks!

 

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Last updated July 4, 2018 Views 4 Applies to:

It should also be noted that when viewing my profile when logging on to xbox.com, there is no cover art shown for Fez (just a blank white box) whereas other games do show cover art.

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Greetings, Strat! We're aware of this issue and are currently investigating. I don't have any updates at this time -- sorry about that! Thanks in advance for your patience.

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I tried clearing my cache and re-downloading my Xbox Live profile and that ultimately worked, so it might be worth a shot for anyone else still with this problem.

First, clear your cache:

support.xbox.com/.../clear-system-cache

Next, re-download your Xbox Live profile:

support.xbox.com/.../profile-move-delete

This did not fix the issue immediately for me, but upon playing Fez for 5 minutes and the game randomly resetting, I was pleasantly surprised to see the cover art is now present.

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Great news! Glad you were able to resolve the issue. Happy gaming! :)

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