Ninja Pack 1 Not downloading

Hello, i just bought the Ninja Gaiden 3 Ninja Pack 1 for the sales and specials app that was on sale for 400 points. However, it refuses to download when I try to download it from my History. When I try to download it fdirectly from the Ninja Gaiden 3 siteon xbox live, it shows that i have not purchesed it and it ask for 800 microsoft points. There might be a problem with the sales and specials app.Please help.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Greetings Engineer,

Sorry to see you're having issues.

First, does the account region and your actual region match? it can be a region lock issue. You should check if this game is available at your actual region (not the one of your account)

If this is not the case, please take some time to check this topic: forums.xbox.com/.../153154.aspx and see if your problem can be solved.

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