NHL 11 HUT Card Packs - Takes MSP but doesnt give cards

I have been playing HUT since it came out and have spent a good chunk of money on card packs. I have lost close to 15 packs downloading yet it takes my MS Points and never gives me the packs, so essentially Microsoft is stealing my points. HELP!

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

When did you purchase these card packs? Are you sure you were charged for them? You can visit https://billing.microsoft.com to check.

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