New microsoft prepaid card problem

Okay so i wanted to buy a arcade game so i went to the store and got a 25 dollar xbox card. Came home entered the code and it said i have 26 dollars on my xbox account. So i go to buy the game and get a error code that pertains to billing options. I chatted with support for about a hour and they said that on their end the code didnt work. So although it says i have 25 dollars on my account online and on my box on their end it didnt work. Got told it was being moved to advocacy team so we shall wait and see. Just figured id post this and see if it happend with anyone else.

 

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Last updated July 4, 2018 Views 0 Applies to:

What exactly is the error code you got?  Please post the 8 digit code so we can help.

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80072741f

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Here you go.  Try the steps at the link.

support.xbox.com/.../error-code-80072741

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Allready did that once on my own once with support did absolutly nothing

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