Netflix not launching

I have been trying to open the netflix app on my xbox one. Every time I open it it starts to load then crashes and boots me back to the home screen. I uninstalled it and downloaded it again and this is still happening. Anyone else had these issues?

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

Hi there AnglerMoose! 

Sorry to hear about the Netflix issues!

Let's try some basic troubleshooting steps and move forward from there. I'll provide some steps below:

  • Hold the power button on the console for 10 seconds until it shuts down.
  • Unplug everything for a few minutes.

And if that doesn't quite get you back on Netflix, Do you by any chance on your router settings have an option for WMM which is WiFi Multimedia?

Post back here with your status! :)

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