This issue came to my attention since the recent update [(xb_rel_1506.150601-2200) fre ] done on June 3 2015.
Issue: Video watched only on streaming apps seems to have a constant Judder or almost as if it's trying to maintain video performance with the frame rate. The best to describe this symptom is similar as to what you would get when playing a PC game with v-sync off where the screen tears due to the fluctuating frame-rate and not a fix one. Well imagine that but in a mild manner for Netflix.
I became aware of this while watching some sequences (panning / zooming) in Star Wars: Clone Wars 3D animated series. I figured at the time that it may have been just an issue with just that batch of TV episodes in the Netflix library. Fast forward to last Sunday.. of course Game Of Thrones time!
Same thing. I opened HBOGO, put in GoT latest episode and in the sequence where the screen was panning from left to right as well as the introduction of the dragon it was very very noticeable (more noticeable than on Netflix) this frame rate issue that is plaguing my streaming video apps.
Today I decided to watch another movie on Netflix (non animated) and noticed the same issue I saw on
HBOGO, again very mild but noticeable. At this point I was compelled to think maybe it's just my Marantz NR1403 (AVR) is the culprit. I decided to test Netflix on the
Wii U (as HBOGO is not available on
Wii U) and that's when I noticed that it was working 100% without any judder The Wii
U is also connected to the Marantz NR1403.
(I say Judder because Jitter would be too strong of a word to compare to what I am experiencing. It's like a muddy jitter).
- Games work fine. No performance issue.
- Live TV is not affected by this, I've seen all 3 NBA Finals games (via Comcast @ 720p but upscaled by the Xbox 1 to 1080p or so I think the Xbox does this?).
- Uninstall of video apps and unused game demos within the Xbox One. (I was at 85% used storage, now back to 60%).
- 30 second power cycle, as every normal tech support / customer service procedure that's done for every consumer electronics device I am aware of.
- Reinstall of video apps. Same symptoms.
Bottom line: I think this is a system resource issue with the latest OS update affecting video streaming apps.
This is a codec issue associated to the latest OS update.
(being that this is a Microsoft brand Console, and seeing how I've seem similar situations like this on Windows 7 associated with silverlight.. **also MS brand product).
Silverlight would need a "clear cache / clear data" but.. OH there's no such thing on Xbox One. (all guesses of course but calculated guesses).
PLEASE FIX. I believe this is a software issue and not a hardware issue.
PLEASE HELP. I'd like to finish watching my movies .. I do not want to go to my Wii U to watch the content.