Netflix & HBO GO Have Stopped Working

Hey just to start out with this I am in the Preview Program but for some reason I can't view the forums. From other posts I saw this seems to not to an isolated incident with Preview Program members.

But... Ever since the last update on august 11th my Netflix displays "We Can't Play This Title Right Now" and freezes after about 2-3 minutes into the title, HBO GO does the same exact thing and it has been extremely inconvenient.

PS: I have tried every fix under the sun including but not limited to.

  • Signing In & out of the App in question.
  • Reinstalling the Apps.
  • Quitting the Apps and reloading them.
  • Hard-Booting my console.
  • Unplugging my console for extended periods of time.
  • Using a different HDMI cord.
  • Using a different HDMI port on my TV.
 

Question Info


Last updated July 4, 2018 Views 4 Applies to:
Answer

Hey there Tyz51!

You should now have access to the Xbox One Preview Forums. When you get a chance, go ahead and make a post there so that the proper folks can address the issue. Thanks in advance!

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