Negative microsoft points??

I had 140 points yesterday, today I tried to buy a gamerpicture and it said I have -30 microsoft points but on here (Xbox.com) says I have 4294967266, please help will I get banned because this wasn't my fault.

 

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Last updated July 4, 2018 Views 1 Applies to:

It seems like you will have to contact support to get the proper assistance, and they can look into your account as even xbox ambassadors can not help you there. support.xbox.com/.../contact-us Please use that link to get directed to the pepper help you need. Good luck.

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Hey there, M40A3 Kayos. Very sorry to hear about this! I want to reassure you that you will not be banned as this seems to have been a temporary hiccup. Can you try logging on to https://billing.microsoft.com to double check your account balance? What you see there should be an accurate reflection of your account balance. Thanks!

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