need for speed achievement fail

i did the beat the gt1 race for 100g achievement and it dint give me it why is this 

 

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Last updated July 4, 2018 Views 2 Applies to:

try clearing your cache of updates then load up the game & decline the update you'll be signed out of xbox live but the achievement should unlock

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my xbox live wont work any help sorting that ?

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what do you mean by it won't work

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i tryed clearing what u sed and it dint work any other ways

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I think we're still unclear on what the issue with LIVE is, in this case. Please take a few minutes to read through this guide, and then answer the questions at the bottom back here, in your thread. Thanks!

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i have sorted the xbox live and the issue with my game ty for ur time

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