NBA 2k14 Not allowing my to go past main menu

I digitally downloaded NBA 2k14 2 days ago and I tried to play it. The download took a very long time and it finished while my Xbox One was turned off. Everytime I try and launch the game, it acts as if my controller isn't working. For example, I can't skip the opening clip or move the cursor down the menu. I cannot get past the main menu. I've tried uninstalling and reinstalling, but it continued to do the same thing. Can't play one of my favorite games.

P.S. The controller works fine for everything other than when I launch NBA


Question Info

Last updated July 4, 2018 Views 2 Applies to: