My Xbox wont take my money

My xbox keeps on saying that i have been suspended from a transaction fail, i want to know why? there is money in my account but my xbox is not taking the money and now i have been suspended my gamertag NGW Kizza, i just want xbox to take my money and get me back on live

 

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Last updated July 4, 2018 Views 5 Applies to:

Hey Kizza, how is it telling you that you are suspended? What is the exact message you are seeing?

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it says 'your account has been suspended due to a problem with your payment option. please use a different payment option or update your current information in account management.' now i don't know what the problem is because i have checked my details about a hundred times and it is still saying that, i have even tried to cancel the payments to my debit card and add paypal but for some reason paypal wont work please help me!!

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You'll need to contact support with billing issues. There's probably something going on with your account that they can help get straightened out.

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