My Xbox won't let me upload, or add audio/recording to game DVR clips

Ok so every time i try to upload edit or save a video on my Xbox One it gives me this message

"because of your past behavior you can't record a video"


"because of your past behavior you can't record a audio"

now then when seeing something like this it sounds like my account has been banned. now i know how microsoft works if there is profanity and what not in the videos and stuff they would place a ban on someones account. now my thing is i've only saved, edited and added audio to just one video. i just logged into my skydrieve to see if i cursed in said video. the video is only 9 seconds long and there is no profanity so why am i getting these messages. 


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Experiencing the same exact problem. I cant skype neither. I'd like to know when I can use my features again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.