My Xbox just froze, when it came around i had bought Black-ops? Why?

I was in the marketplace and i selected on the rezurection icon and my xbox froze. 30 seconds later it unfreezes, and it was downloading black-ops. I don't have 50 dollars to spend on a game, and i dont even have a big enough hard-drive to save it too. I just started Xbox Live earlier this week, so i dont really know what just happened. Can you take back the game and give me my money back? I really dont have the money.

 

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Last updated July 4, 2018 Views 4 Applies to:

Hello, you'd have to contact XBOX Support for this. Usually once a game is purchased there are no refunds no matter what under strict circumstances. You will have to call them up and speak with them about this, nothing we can do on the forums.

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You need to call Support and ask them for the refund. Call Us

They usually don't give refunds on purchases but they do occasionally make an exception, so it is worth a try. 

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