My XBOX console won't let me play Grand Theft Auto IV

A few months back, I was playing GTA IV, and for weeks it worked perfectly, then it suddenly came up to clean the disc and restart the console. So I did that several times, and it still didn't work. So I tried it on a friends XBOX and it worked fine. So I went and got a brand new disc of GTA IV a few days ago. It says the same message. Can someone please explain why this is happening?

 

Question Info


Last updated July 4, 2018 Views 21 Applies to:

Do you have GTA IV installed on your console? Try deleting, clearing cache, restarting console, and reinstalling the game.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Clearing the cache is the key here i think my sons xbox did this for a while just go to settings->memory and press 'Y' then clear cache

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

the laser on your xbox needs cleaned.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

if all else fails try a new hard drive but does it happen with other games

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

same but it will load and then just freeze my Xbox

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Gaseous,

Sorry to hear you're having issues with GTA 4.

Please go ahead and create a new thread detailing your issue along with any error code/message you see and the troubleshooting steps you've taken. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

vfgyfh

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.