I'm having troubles with my new Xbox 360 buyed for christmas. Yesterday I try to play NFS Most Wanted but only shows presentation screen, then when loading to start to play says for eternity "Loading".
I remove disc from console thinking maybe is dirty... is perfectly clean, but have a big circular scratch on disc.... In short words, my new NFS MW disc is dead.
Who pays my new disc? My Xbox is broken? I did will not try with other discs...
Why telephone / online Support is always unavailable?