My Microsoft Points Disappeared overnight

Three days back i redeemed 1   1600 microsoft points.

The next day I redeemed 2            1600 microsoft points

So i had 4800 points in total.

I used 1600 to download the Noble and Defiant map pack for halo reach.

I then had 3600 points remaining.

On the same day i tried Downloading COD:MW2 but it said" Sorry cant Purchase at this time"

then the two days after that day when i Login I do not see any of my microsoft points. What happened to the points i paid for?

Note:I got the points in the US (new York) but i live in Sri Lanka)

Please help :(

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Check your account at https://billing.microsoft.com and click on Microsoft Points to check your point activity. If you notice anything suspicious you will have to call support and have them do an unauthorized access investigation.

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you do know that USA points will NOT work on a non USA account right as they are region locked.   you will have to buy points from your region sorry.

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