My gamerscore problem.

So ive come here to ask about my gamerscore problem.

Ive contacted several people on this situation, and i have filed an UAC "Unautorized Access Case".

I firstly got hacked and microsoft resolved it, and said they had dealt with the hacker and microsoft changed my gamertag for free.

Then about a week later if less, my gamerscore got reset and i was labled a cheater.

Ive spoke to an Agent and they asked me to come here and talk to the Xbox Live Enforcement Team,

There is a reference number for this chat, if it is required.

Here is what the agent said below 

"OK then you would need to repost on the forums and explain that you have already filed an unauthorized access claim on your account already."

All i would like is for this to be resolved, Thanks

 

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Last updated July 4, 2018 Views 8 Applies to:

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well the PET does NOT post outside of the suspension forums all they would be able to for you anyway is to remove the cheater mark but you will not be able to get your score back on that account ever again.  your only option sadly if you want to get your old score back is to start over on a NEW account that is your one and ONLY option.

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Yeah, all that i want is the cheater removed, its kinda like being punished for something i never did :( labled a cheater isnt fun, hopefully they can do something, how could i contact them? at a different forums? or something, thanks.

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I have this same problem and have been trying to get an answer for quite some time now I would really like a reply on my issue but I'm just not getting one

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I dont even know what happened, i just dowloaded dailymotion and BOOM, my gamerscore was gone!

I had like 4,5 k GS.... IF I HAVE TO DO IT ALL AGAIN IM GOING TO FRIKKING *** THE MOD WHO RESETTED IT!

If it was a moderator...

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Exactly the same with me, just lost 50k worth of gamerscore, when i downloaded an update for mass effect 3, said someone else hadd my account on another console

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I think this has happened to everyone guys, just hope it's a mistake of sorts - otherwise I've just lost 36k G. xD

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i downloaded update for mw3 and my score is now 0 . im not labeled cheater or corrupt. tried recovering it and stuff. when i signed in it said i was last signed in on another console???????

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Seriously?! My 72 K completely gone! What did I do to deserve this?!?!

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I know i lost 20 K . I really hope they fit it i had like 30 games i had played

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Delete your gamer profile and re download it. My profile is back to normal after doing this.  

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