my game downloaded 2 years ago is gone it doesnt show up anywhere even in download history do i have to buy it again???

my saints row 2 game is gone after i deleted it for space 2 years ago :( now i cant find it in my download history or even download it for free :(  it was on my old hardrive  and still couldnt be found anyone know how to find it or do i have to rebuy it :(

 

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Last updated July 4, 2018 Views 4 Applies to:

Are you certain it wasn't originally purchased using a different account?  Check all accounts on the console and be sure to double check your purchase history at https://commerce.microsoft.com.

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I to have this problem I downloaded Castlevania HD about 2~3 years ago and now that i want to play it it has been down graded to the trail game, I even have all the extra add on scenerios and some character packs.

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Check your download history to redownload the game.  On the console, go to System>Accounts>Download History

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I have the same problem with minecraft, I deleted it because a message appeared saying that some of  the additional content was corrupted and I needed to delete it and redownload it. I didn't know which one was so I deleted everything including the game itself. Only the latter doesn't appear on the download history. Chat support wasn't helpfull at all. Help.

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Sorry but if your item is not in your download history (on console go to Settings>Accounts>Download History) then it may have been purchased using a different account.  There's nothing we can do to help about that on the forums.

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Hey, guys! I'm very sorry to see that the purchases aren't showing up! This thread is a bit old. If you need further assistance after Onyx's advice, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)

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