We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I've already responded to your post about the same situation here. There's no need to make multiple forum posts in regards to the same situation.
Microsoft is unable to give you these DLC codes. You'd need to either communicate with the retailer where this game was purchased or the publisher/developer of the game to see if they are able to help you out.
If only a few of the letters/numbers are smudged then feel free to guess until it redeems. You can guess an unlimited number of times and you can do so by going on the
Xbox.com website here with the redemption code.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.