My account won't let me download

I'm trying to download something, but my account says I can't download something with it's rating.
 BUT on my account settings it says I CAN download such things.

So my question is, why cannot I not download it? My account is set to adult, so I'm not understanding as to why it's not letting me download. 


Question Info

Last updated July 4, 2018 Views 0 Applies to:

What is the actual age of the account? Settings are not an issue.

If your account birth-date makes the profile age 17 or younger. You will not be allowed to ,download M or NR material.

The age of the account supersedes any family setting.

If only when the account turns 18 there will be no restrictions on content that can be downloaded.

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