My Account has Been Hacked!

So recently I bought some microsoft points, and later I went to spend them only to find they were completely gone. I checked my recent purchases and found 5 payments of Premium Gold Jumbo 240 points each. I looked this up and apparently lots of people have this problem especially those who have played FIFA 12. I have never played FIFA 12, but i checked my games and found it saved on my account with a couple of achievements already unlocked. The purchase was on February 27/2012 and I would like for my point to be returned if possible.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You'll need to call support and open an unauthorized access ticket to get that looked into.  1-800-469-9269 in North America.

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If you are not in North America you can find the Support number by following this link support.xbox.com/call-us.

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