My 3 year son just bought 6000 points!

Is it true that they are non refundable?

 

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Last updated July 4, 2018 Views 4 Applies to:

yep because you still can use them

 

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Yes, it is true that ALL purchases on the XBL Marketplace are non-refundable. It tells us in every product description for every purchase item and in the XBL Terms of Service. In the end, YOU are responsible for your account. Next time I would suggest putting the controller out of reach when you leave the room. If it was done while your son was playing a game then I suggest you create him his own silver account and set Parental Controls on it to avoid this from happening again.

support.xbox.com/.../parental-control.aspx

www.xbox.com/.../ConsoleSafety

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