Music wont play

purchased a song and it says can't verify your music pass - tells me to synch phone or restart phone.  I have done both and it has not corrected.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hi there,

I would suggest verifying your Xbox Music pass subscription on 

You can refer to the following article if you need any help along the way: Xbox Music Pass for computers and devices

Let me know how that works! 

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