Music pass free trial

Has anyone had the problum with getting the trial then tring to use the xbox music. then it tells you to get a music pass even though your account shows you have it? Songs only play for 30 Sec or so

 

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Last updated July 4, 2018 Views 6 Applies to:

Hiya Jack! (Sweet GT btw) What device is this happening on? Have you tried power cycling the device, as well as making sure whatever device you are playing on is under your list of Music Devices?

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Same here, I signed up for it, it's been 5 days and not working ugh....

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Hey guys. I got another possible solution for you all to try.

First, check your account at xbox.com and under Device Management, you will see Manage Music Devices. Find your device, and remove it. Yes remove it.

Next, power cycle your device (turn off, then on) and launch Xbox Music. Find an album, and download it to that device. 

What this does is force the license to renew on that device. It may take a few minutes, but it should work.

If you have any more questions, post back and let me know!  

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