Music in library doesn't show on Xbox music app

Hello all,

I'm using a Dell Vostro 5460 laptop with Windows 8 64x bit.

I have saved all my music in the "my music" folder which is of course a part of the music library. However when i go to the my music section in the Xbox music app all i see is one file out of thousands. That specific file is in WMA while the rest are mostly MP3. With that said it's unrealistic for me to convert all my files and i tend to believe there must be a better solution.

I've tried rebuilding my index as well but it didn't seem to do the trick.

Couldn't find a solution anywhere else on the internet. Hope you guys could help me.

Many thanks,

Daniel

 

Question Info


Last updated July 4, 2018 Views 23 Applies to:

Hey there Door! Let's see what we can do to get things sorted.

To start off, here's a couple questions for you:

  1. Have you tried deleting and reinstalling the Xbox Music app?
  2. Were you able to access all of your music through the Xbox Music app in the past and this just recently became an issue? Or have you always had trouble accessing your music with the Xbox Music app?


Let us know and we'll work with you from there. =)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello Cerb, thanks for your response :)

To answer your questions:

1. Yes i have, didn't help.

2. It's a problem i had since i bought this computer and installed win8 about 3 weeks ago. So basicly you can say I had it always.

Thanks again :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Door,

It sounds like you just need to go through the steps of adding the music to your library. Here are the steps:

  1. At the Windows 8 Start screen, tap or click the Desktop tile. This will open the classic desktop view.
  2. Tap or click File Explorer (the manila folder icon next to the Internet Explorer icon).
  3. Under Libraries, tap or click Music.
  4. Tap or click Manage on the ribbon.
  5. Tap or click Manage Library.
  6. Tap or click the Add button.
  7. Tap or click the folder where your music is stored, and then tap or click Include folder.
  8. Tap or click OK, wait for the changes to be applied, and then restart the Music app to make the new files appear.

 
Let us know how that goes, or if you have anymore questions.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have  the same or a very similar problem in Windows 8.1 and I have tried all the suggested steps but to no avail. Any help will be gratefully received ... regards, Pat

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The normal steps to add a library didn't work for but updating to win8.1 seemed to fix the issue. Mangapuhi i think you should try reinstalling xbox music and also make sure that u indexed all your library (just search for indexing options in windows search.

Goodluck!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks for this suggestion. It has fixed my problem on one machine (64 bit Window 8.1 Enterprise) and will try it next on Windows 8.1 32 bit tablet ... regards, Pat

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there

If this solution works that mister oh said, i will try writing it as a wiki article for the Microsoft Forums.

Regards

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.