Multiplayer Not Accessable

Looking for some help/advice.

I’m trying to play multiplayer on Assassin’s Creed Brotherhood but when I click on Multiplayer and it gets to the screen saying “Loading in Progress”, the symbol freezes and then I get an ! on the screen followed by a message saying the Ubisoft Server isn’t available.

I’ve looked around and tried the following
  • Cleared the cache
  • Removed title update and updates and re-downloaded them
  • Checked my xbox live settings (other games working fine online)
  • Added the recommended ports to my router
  • Tried a different Gamertag
  • Tried a different copy of the game
But still nothing.
The thing I find strange is that I’ve tried it on my partner’s xbox and it works fine. We’re both using the same router/internet access and I’ve connected on it using my gamertag, which would suggest there is a problem with my xbox and not the connection.

I’ve tried it wireless and wired but still no good. I know someone’s going to turn round and say just wait until the Servers are working but I know they’re working right now but I’m still getting the error message. This also applies to accessing UPLAY from the start menu.
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I would assume the Hard Drive is the issue. I'm not sure what to suggest, but if clearing the cache and re-downloading the updates didn't work, as well as trying a different copy, but another Xbox works, then it must be the Hard Drive.

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Thanks for the reply.  

I've even tried running my profile and game files from memory card and still no good :( really don't know what else to try :(

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Just an update. Decided to try again without my harddrive and it connected... so thanks for the suggestion :)

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