movie download

Tried to down load a film for first time.It shows as (purchased 590 points in video libuary) a partial download, BUT nothing there so does not play. No record of it in my download history.Think i may have cancelled the download by mistake. any suggestions?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Check your Zune purchase history, not your normal Download History. Also, if you are trying to download an entire HD movie, it can take a while for it to be playable, especially if you have a slower connection. If you cannot see it in your Zune purchase history, I'd call phone support to figure out what the deal is.

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