Motal kombat

I purchased mortal kombat 3 before the new arcade mortal kombat came out and now I can not play mortal kombat 3 I feel like i have wasted my 800 ms points for nothing . I believe I should get a refund of,my points or a download for the new one.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

As stated on the marketplace, there are no refunds. If you're still using the same account that purchased it, you should be able to redownload the game from your download history - support.microsoft.com/.../962228

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the game was replaced by the new arcade version i understand the no refund part but that is for those who buy something and no longer want it i still want that game but it is gone and can not be downloaded anymore

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If you want to see about a refund, please contact phone support in your region (support.xbox.com/contact-us). Thanks!

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i tried that we could not figure it out

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That's how i got here so help me

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Hey again Def. Are you saying that you called phone support regarding a refund and they sent you here? Do you have the SR# for this call? Thanks!

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i did do that but i did not get a number but i found the game on one of my hard drives and it would not allow me to play it

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