Mortal Kombat Live?

Okay, so I bought Mortal Kombat 2011 about two months ago, and every time I put the code in to play on Xbox Live, it say's that the code won't work. I bought it brand new, and I wouldn't mind paying a little more to play online, but when I try and buy it, it says that I already have it, and won't let me buy it. Can somebody help me try and figure out why I can't play online, because playing against the computer is starting to get really boring. Thanks

 

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Last updated July 4, 2018 Views 5 Applies to:

What's the actual error?

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Just a couple things.  Did you pre-order?  Use the code that is in the cover ( Just tring to cover basics, I have done it before).

What country are you in?  Some countries have had problems.

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I didn't pre-order, and I'm putting in the code on the card thing that was on the inside cover. I'm in the US.

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Oh and the actual error is that everytime I've put in the code, a message pops up with a little x in a red circle that says "code not valid. Please enter a valid code."

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Have you looked at your download history?

https://live.xbox.com/en-US/Download/History

You may need to download it again.  Let me know.

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I've tried downloading it again, but I'll try again.

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Okay so I've downloaded it about 5 times, and it still won't let me. It shows up in my downloads, but whenever I go to play it, it says "Your gamer profile does not have the correct permissions to access Xbox LIVE functionality."

Could it possibly be because I'm 16? totally just thought of that. Since I'm still considered a "minor" even though my mom bought it for me, could that possibly be limiting it?

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Nope it's because you're a silver member. You need gold membership to access online multiplayer.

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