Missing points?

I just purchased 4000 points and they have disappeared all of a sudden. I am wondering who do I contact to find out what is going on?

 

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Last updated July 4, 2018 Views 1 Applies to:

Thank you. Xbox support on twitter pointed me in that direction.

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Go here and select "View Microsoft Billing History" to see about your points and if they were used.

 

If there is an anomoly, you can contact Microsoft Billing on the same page or by calling Xbox Support.

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