Missing MS Points and can't add more?

I boot up my xbox today to get Cold War, and I have NO MS Points, and I know I kept enough in there to get it. I check my purchase history and last thing I got was Insanely Twisted Shadow Planet, and thats what it shows. Whats also strange is I know I had an ODD amount of MS Points (I think it ended in a 5), and purchase history shows nothing bought recently, so where the heck are my points?!

Also, when I try to add points it tells me could not retrieve information from xbox live. WTF?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Just tried to add points on the site here, and got the following error.

This action cannot be performed at this time. Please try again later. For more information, go to http://www.xbox.com/support.

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