Missing full episodes

so i paid for the full season of gold rush alaska... season 3... but full episodes are missing.. i got from 1-11 and then only episode 16. Where is episod 12-15. I feel that i am being ripped off since i paid to see the whole season not just whatever episodes they felt like putting

 

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Last updated July 4, 2018 Views 2 Applies to:

I'm investigating this.  I've confirmed episode 12 should be available shortly, I'm working on getting the others published onto the service.

Microsoft Movies & TV Team

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i got episode 12 but then i had to pay 140 microsoft points when i already paid for the season.. Im left feeling as if im being ripped off more and more

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Try refreshing your purchase history if it tells you that you need to buy the episode.  On the Xbox console follow these steps.  Open Xbox Video > Go to My Videos > Account Management > Press X, it might take a few moments for it to refresh completely depending on the size of your history.

Microsoft Movies & TV Team

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