missing all progress

Has anyone experienced losing all progress after playing multiplayer mode? After playing, I took a break and when I returned to play, I logged in and noticed I was back to ZERO progress as if I just opened to play for the first time. I went through all the ranks twice to 55 and now, I'm having to start all over again. 

This is extremely frustrating and if someone could please help, I would great appreciate it.

Thank you

 

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Last updated July 3, 2018 Views 2 Applies to: