Minecraft Skin Pack not Accessible

I had quite some time ago purchased skin pack 1 for minecraft and had been enjoying these skins. today i had logged on and found that my skins were not there anymore. i checked the store on minecraft itself and there is a green check mark beside it, i hit confirm purchase on it and it redownloaded but i am still unable to use my skins. is there anything that could have cause this problem the only thing i can think of is a problem with me having my account downloaded on anohther xbox that i had played on a day ago. Please help its very agrivating.

 

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Last updated July 4, 2018 Views 664 Applies to:

I would suggest making sure your hard drive is properly put in. Take it out, and put it right back in.

If that fails, clear your system cache (System Settings > Memory > Hard Drive > Press Y > 'Clear Cache')

That should do the trick and it would update the game.

If it STILL doesn't work, delete your profile and recover it. Make sure though, when you are deleting it, hit 'Delete Profile Only' <--- That is key! Don't forget it! :)

Hope I helped! Have a nice day!

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I will try clearing the cashe and see if that works not to bent on deleting my profile. thank you for the help.

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I cant find how to clear cashe i went to system settings and went to storage because i could not find memory and clicked on hard drive and im able to press Y but it just says transfer and i can transfer stuff to my cloud.

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ok found out how to clear the cashe and did so, nothing has changed the only other thing i havnt tried is to delete my profile and recover it but im not going to do that my internet is very very bad and take too long to recover my profile. thank you for the help ill manage without my skin packs until a solution pops up.

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Idk if this was a must but after getting off my xbox and getting back on(after clearing the cashe) i was able to use my skin packs again thank you for the help.

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I got the Festive Skin Pack, (Trial first then the actual thing) and it dosent let me use it? Anyone who contacted Mojang about this, because I bought it in-game, and knows how to fix this, tell me pls.

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Dont worry, I know it now! All you need to do is delete the 2 things from your console.

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