minecraft server lost our maps after xbox replaced.

My xbox one failed after over a year, received a new one.  I loaded minecraft no problem, when I pressed play game it would not sync...said my previous xbox was still syncing.  I could either try again (which did nothing) or revert to last save...which I eventually did.  And BOOM  a large bulk of my sons maps are gone.  He had saved them and used them repeatedly over the last few months.  ( I also use an external but those maps save on the cloud)  Called Microsoft and didn't get an answer...HELP PLEASE!!! Are the maps gone forever or can they be retrieved?  Thanks everyone!

 

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Last updated July 4, 2018 Views 4 Applies to:

How did you receive your new one?  Did you buy a brand new one?  Did you send it in to MS to repair?

Keep in mind that no one that posts in this forum is going to be able to actually help you.  We're all just gamers/users here so we can only offer suggestions.