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GalaxyStar2020

Minecraft Pocket Edition has stopped working

I have sent out a bug report at mojang.com yesterday. https://bugs.mojang.com/projects/MCPE/issues/MCPE-61661?filter=allopenissues

However, today I told some of my friends my issues. And one of them said they had the same problem and the way to fix it is to use another microsoft account.
And first of all, whenever i sign into Minecraft, it automatically signs me into my current one and then just freezes. And the second problem is that, if i quit this account and go to another one, all my data will be lost from MCPE servers. For example, on The Hive I bought the Hive + rank and a few other things. It cost about 13$ total.

I really do not wanna loose my rank and my stats on the server and im hopeless right now. :(

If anyone can help, plz do.... I need help to save my account.

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Answer

ThisGameIsSucky

Xbox Ambassador

This is most likely part of the issue Xbox Live has been having this weekend regarding purchase and content usage. As of right now purchase and content usage is currently down for a lot of users. Xbox Support on Twitter has reported that they've fixed some of the issue and this issue applies to most if not all games affected by Xbox Live, Minecraft PE included. They have a tweet from Mojang Support/Status retweeted/pinned to the top of their page.

I'll link y'all to both Xbox and Mojang Support on Twitter as well as giving you all the Xbox Live status page. Please check it often for updates and tweet either support for help so they know people are still affected or go online to Mojang support to submit a ticket.

Twitter links.

https://twitter.com/MojangStatus

https://twitter.com/xboxsupport

And here's the Xbox Status page.

https://beta.support.xbox.com/xbox-live-status

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