Minecraft game supposedly not bought

I have bought Minecraft for the Xbox one for the $4.99 on my moms account since she had it on her Xbox 360 on my console. When she went into hers to play on it, it was saying that she didn't have the game and wants her to buy it for the full $19.99. She has been on her account on my xbox one playing it for months. I am not sure what to do about this. I don't feel we should have to re buy it.

 

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Last updated July 4, 2018 Views 4 Applies to:

Are you sure you didn't buy it on your own account?

You didn't need to have actually bought the game on your account to have got the discount. You need only to have played it on your account while online.

Try putting your account on her xbox one to see if you get the option to download it.

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You can ask your mum to check her transaction history by going to the below url. I would suggest you to check your transaction history too.

commerce.microsoft.com/PaymentHub

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