Microsoft Solitaire Collection won't load

I've just done an upgrade to Windows 8.1 and since then the Microsoft Solitaire Collection won't load. It gets as far as beginning to log me in, then cans out and goes to the Start screen. All other games load fine. Any ideas? A pain as it means I'll miss out my gold medal this month!!


Discussion Info

Last updated July 3, 2018 Views 32 Applies to:

Hello Ptown Tiger,

Sorry to hear that the game isn't loading correctly for you.  Let's make certain that there isn't any corruption to the game's files.  Uninstall the game and then select "Restart" from the Shutdown menu.  Once you're system has restarted, press the Windows Key+R and type wsreset.exe in the dialog box that opens.  Press Ok and once this program has finished, open the Windows Store app and reinstall the game.