Only thing you can really try doing is rebooting your system and coming back to it. When I have bought points, it has occasionally taken a while to update on my account. However when you call support, you might want to get a credit card statement or some
kind of proof of payment; it will make proving your case that much easier.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.