Microsoft points have dissapeared

I came on this morning waiting for the new CoD black ops map pack

 

anyways, i decided to change game while I waited for the maps to come out to relaise all my MSP have dissapeared.

 

Before today i had 1240, now 0 any help i need them back quick, otherwise i just wasted £15 and will want it back.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Btw - i have bought two 2100 microsoft point codes, spent 2400 on the CoD map packs, 160 on indie games and 400 on a assassins creed costume for my avatar

 

This is what left me with my 1240 msp - admins can check my account purchase history for proof

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same problem here bro.

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man i cant even buy them. its not like we pay for this or anything.... both points, live account and internet to fuel the supply forum. just keep taking our money.

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Sky: Your purchase history on your account looks vastly different than what you are describing. Please confirm your purchases on our billing site (https://billing.microsoft.com) to see your point history.

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Hey Mister Gwyther, thanks for the advice - checked my billing history to find out thing have happened to it.

Anyway Microsoft are apparently doing a fruad investigation to solve the issue.

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