Microsoft points disappearing AGAIN!

This happened to me before, i purchased some points and got a fight night xp pack, it left some 120 points left, they disappeared weeks later, now today i woke up to see my balance had gone to 0 again! I had 640 left, purchased super breakout for my game room and paid 40 points for a single play in arcade and the rest has disappeared.

Is this a common problem and how can it be fixed? Ive checked my download list and ive NOT used the points

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Are you a member of Rewards? Recently there was a mistake with points sent out that were corrected. Also, some promo points do expire after a time. You can go to https://billing.microsoft.com to see your recent points history to see where these points went.

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