Microsoft is a unreal mess!!!

Not only did I get a day one with a defective disc drive that I had payed for and pre ordered in June. But they still have not shipped out my advanced replacement, and I had to have a $500 hold on my card. Now I tried to get my free downloadable launch title for having all this happen so I could play this thing over holiday. Nope error we sent the code but I never got it. They cant send double codes out so I have to wait for a supervisor to try to fix a "account issues" with the code and that can take 24-48 hours. now I'm sitting here again looking at this Xbox like its mocking me.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey there Kennedy!

Have you been contacted by that supervisor about the code?

Also, have you been updated about the status of the advanced replacement console?

Let us know and we'll be standing by to hear back from you! ^_^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No code yet its been 72 hours for the code and no status for the replacement console that's been 4 business days and 7 days total.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.