Microsoft has not charged me yet for my order

I ordered a replacement for the power supply on my 360, and they still not charged me on my card?

It says in the email they sent me that they will send me a conformation email but i have not received it.

How long does it take Microsoft to charge you?

Btw i ordered from the phone.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Most places that you order from will not charge your card until the item has actually shipped. Alot of times they may place a hold on the funds for the item but the charge wont be deducted until the process and ship the item. Has the item been shipped yet?

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No they said it would take 5-10 business days to get here but they said they would send a conformation email when it left the warehouse so idk if it shipped yet.

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You should have gotten an email with an order number, that will keep you updated until your order actually ships, and when it does ship you will receive the confirmation email from MS stating it has shipped and they will give you a tracking number which you can enter at fedex.com, ups.com, or usps.com or whatever your shipping agents are in your country of origin are to keep track of your package.

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I only got a service request number in the email that they said it would take 5-10 days to get here.

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Hey there v LosSantos!

You will probably be charged and receive the confirmation email when the item itself ships. However, you can use the same contact number that you used to order the item if you'd like to confirm that your order was properly placed.

I hope this helps. =)

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