MICROSOFT CHARGING ME WITHOUT GIVING ME MY XBOX LIVE POINTS

i was trying to buy points with my visa card and then it said it couldnt be authorized.

Then i check my bank account and microsoft has billed me $10 in $2 amounts?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I have a similar problem.  I bought 1000 points yesterday but my account does not reflect the points.  But when I go the microsoft billing page, it shows that I bought them but also hasn't credited the points.

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