Microsoft Account money problem?

I have money on my Microsoft account but why cant i use that money in that account to buy atleast a one month XBL card?

 

Question Info


Last updated July 4, 2018 Views 13 Applies to:

At this point in time, money loaded to your account cannot be used to purchase Xbox Live time, only content from the various marketplaces. Sorry.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

As jawest has stated and as stated in the Microsoft Account Transition to Local Currency FAQ: 

Where can I use the currency in my Microsoft account?

The currency in your Microsoft account can be used to buy a variety of Xbox content from your Xbox 360, as well as apps from the Windows Phone Store for users with a Windows Phone 8. 

Can I buy an Xbox Live Gold Membership with the currency in my Microsoft account?

The currency in your Microsoft account can’t be used to buy an Xbox Live Gold Membership at this time. 

It might be possible in the future but at this time the answer is no. Hope this helps!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.