We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hello, I was wondering if there was any way to fix a problem i have recently encountered on my xbox. I don't play xbox much ever and when my xbox live gold ran out a few months ago, i was in no hurry to renew. I did watch netflix quite often, however,
which was one of the reasons why i would want to buy xbox live gold again. For christmas, i got a $15 Microsoft card, and put it in my account to use towards the $59.99 xbox gold subscription. Then i went to gamestop and bought two more $15 cards and a $25
card, and put it all in my account, giving me $70.00 total. My xbox won't let me use this $70 to get the xbox gold, which is the only reason i bought the cards in the first place. How can i possibly get my money back in exchange for xbox live gold? I would
really appreciate any help I can get, and I'd really like my $70 back because right now it's useless. Also, i find it to be completely ridiculous that i can't use this money to buy xbox gold, because $59.99 is $59.99 either way, it shouldn't matter how it
gets on my xbox, i should be able to use it and since i can't, it's extremely frustrating. All i want is xbox gold haha anyway, thanks for any help i can get
Currency can only be used to purchase content in the marketplace, not a gold subscription. Gold can only be purchased by using a credit card/paypal or by purchasing a prepaid gold card. The currency system is not set up to work with a recurring subscription.
Once you redeem the cards there is no way to exchange them.
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